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04/10/10
Elite Nail Spa
by Kathy Koster at Citysearch
Elite's service is as good as nail spas that charge 2-3 times as much. The techs are fully trained, friendly and provide excellent nail services. I have had manicures and pedicures there since they've opened and have sent many friends to them. None of the negative events published in other reviews have ever happend to me or anyone I know.
Try Elite and you will be pleased with the results and have more money in your pocket.
- Pros: Wonderful, professional service, very reasonable prices
- Cons: None
03/11/09
Worst Pedicure Ever + Fungus!
by jespoi at Citysearch
They were very rude. The woman who did my pedicure was rough and she picked at my feet with her scissors. After she was done with the scissors she gave them a dip in the water where my feet were and put them back on the cart. I knew right away what was going to happen. She left me with a nice toe nail fungus where she picked at the corner of my nail! I would NEVER recommend this place to ANYONE (not even my own worst enemy)!
07/16/07
Not worth the stress or pain; not relaxing ~ NOT Elite!
by oyoukid at Citysearch
For the sake of balancing the 2 good reviews, I must tell our side of the story. My 20-something daughter and I almost left the moment we walked in. The salon was like an assembly line workshop. The greeting was rushed, unfriendly and impersonal. The manicure/pedicure was worse. Don't get me wrong, the end result was basically nice looking nails. The manner in which it was accomplished was anything but relaxing. The service was incredibly rushed and definitely ROUGH. It was NOT spa-like by any means. To make me lift my foot or move, I was repeatedly tapped on the leg instead of getting verbal cues which I understand now is not unheard of. But when I asked to tell me simply what she wanted instead, nothing changed. Whatever was done was done way TOO FAST and herky-jerky. She cut me with the scissors and I now have a scab detracting from the nicely polished toenail ~ not to mention opportunity for infection. We should've listened to our gut and gotten out after the first 2 minutes but felt awkward about doing so. It def was not worth the money, which came to $82 for both of us. Communication was limited, warmth-factor absent, skills marginal, and it was actually STRESSFUL for us. My feet cramped up; for the manicure I had to hold my hands elevated with no surface to rest them. Huh? When polishing my fingernails 'my girl' rested her arm/bracelet on my fresh paint leaving a ding. I've never had such an UNRELAXING experience in a salon. A dentist office or out-patient surgery, yes. We had hoped for a relaxing, bonding experience and all we got was pretty polish, a small wound, and hopefully something to laugh about years from now.
07/12/07
Absolute best manicure in town
by sweetbella at Citysearch
Elite does it all and does it well --- fantastic manicures, pedicures and all at a great price. I've been to a lot of nail places around Rochester and this is the only one that I like, plus they have great hours, so I can always get a convenient appointment.
04/21/06
Best in Rochester so far
by akay27 at Citysearch
This is definitely the best place I've gotten a pedi in Rochester. The women are SO nice, the place is cute and clean, and you get great service - scrub, cuticle trim, pumice, razor (if you want it), exfoliation, lotion and massage, and polish for $25! Compared to the overpriced salons in the area, they were nicer and better for less. Plus they're open until 8.
