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Mark B.

Joined 1 day ago

We had a blocked outside drain and called in Roto-Rooter to come and give a quote. Chris quickly provided the quote and arranged to come back that same day with the power rooter to clean it. When starting the work Chris and Derrick almost immediately figured out that the drain had been broken. They took time to repair the piece of broken drain, and flush it and another drain out. They even found out that the drain had a hidden outlet we were unaware of and they dug that out as well. Service above and beyond the call!

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Fernán C.

Joined 3 months ago

Roto-Rooter Plumbers March 11, 2013. I awoke this morning to a leak in my kitchen from the bathroom. I called Roto-Rooter and they dispatched Justin to my home within minutes. Justin was able to make an initial assessment in about 20 minutes and called for back up help given the scope of what he perceived he need to do. Within 2.5 hours the problem was found and fixed. Both he and his partner were courteous and professional; explaining everything they were doing along the way. They did a great job cleaning up! Whenever I need service from Roto-Rooter I am reminded why they have been and continue to be my # 1 choice for plumbing services. I recommend them without hesitation!

Kenneth A.

Joined 3 months ago

After trying to solve our problem myself I called Roto Rooter and they were able to come to my house that afternoon. The plumber was good and got the job done quickly!

Megan A.

Joined 3 months ago

Roto Rooter was able to come to our home the same day we called. Problem fixed that afternoon and no more worrying! We're relived to have our issue taken care of and our plumber was great.

cindy h.

Joined 4 months ago

I called Roto-Rooter for some sewer issues and when they came out it ended up being worse than we thought. They were very professional and courteous and worked with us in every way to make the experience as affordable as possible. I will recommend Rochester Roto-Rooter always.

Rene A.

Joined 4 months ago

I called Rochester, NY Roto-Rooter for night time sewage problems and each separate occasion I received immediate help and answers to my problem. Both plumbers,Chris and Jeremy, worked extremely hard and explained and showed exactly what the problems were and what needed to be done to fix it. For the larger job, of replacing my sewage line, the team of guys that completed the job worked in freezing conditions all day and into the night. They too, explained everything and worked their butts off. I would highly recommend the workers from Roto-rooter. I hope the company takes value in the hard working individuals that represent their company name.

Wendy D.

Joined 5 months ago

I live out in the country and have a septic system. I was having drain problems, and when they came out to snake out the lines, they looked at the lines with a camera, and found a bigger problem. They were timely with the estimate, and worked around my schedule to repair the broken pipe that went into the septic itself.

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Betsy S.

Joined 5 months ago

It was a Saturday, of course, and 15 people were coming to my house for dinner when we found water backing into our basement from the street! Roto-Rooter arrived 1 1/2 hours before promised, and after several tries got my problem fixed. Dinner was delicious and fun, thanx to Roto-Rooter being so quick and efficient. Thanks a million.

Thomas B.

Joined 6 months ago

Excellent Service. Replaced water line to the street. Had to work around a large tree in front yard. Will use for future plumbing problems.

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Jim B.

Joined 6 months ago

Fast and thorough - I appreciate the work Roto-Rooter did for us and would recommend them everytime.