Albion >Restaurants >
Pizza >Uncle Sal's Place
Unprofessional/horrible owner. It was a Friday night and my mother and I wanted a fish fry. So we called uncle sal's place. Took 10 tries to get through because they only have one phone. The owner answered the phone in a loud and rude manner. "hello sals"! So fast I could barley understand him. I sad that I would like 2 fish fries. He screams "Is that all"! I sad yes. I was going to tell him that I need to pay with a debit card and he literally screamed "Will you stop interrupting me ,45 minutes"! and hung up on me. We tried calling back for 15 minutes to cancel because of his lack of people skills. He refused to pick the phone up. We just went out to eat because we were being treated like garbage. I will never order there again.
Beware - worst service ever!!.
Poor service - Credit card machine was down. They wanted cash. I was upset they didn't tell us the machine was down at the time of the order and never attempted to contact us after they knew it was down. They stated up front I wasn't taking the pizza because of there problem which was not true. I told the woman, she was wrong. I was upset because I was being inconvenienced that I had to go to the bank and even more upset that would make the pizza cold. Took me 20 minutes to get the cash. When I returned, the owner threw the pizza over the counter at me. I had enough of the crap, I told them forget it. I wasn't taking the pizza. Owner swore at me and chased me out of the restaurant. I called the police. I let the police handle it! Yea! the owner wasn't happy. But you know what - customers have rights and should not be treated the way I was!
Word of mouth - Uncle Sals best friend in a hurting economy! I will NEVER order another pizza from them!
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