Lifetime Care

Doesn't Recommend

concerned in Auburn

Joined 3 years ago

Life Time Care patient care. My mother in law required home care services in order to be able to be discharged from the nursing home/rehab. the nurse was ordering it for 3 times a week, couldnt get an aide at all the first week she was home, the second week she was home aide showed up once and was a no show and we were never called, this has happened several times. When the nurse opened my mother in law he never washed his hands before of after the visit, he checked her abdominal incision line which was healed but he still should have washed his hands before and after and he did not use proper bag technique by cleaning the equipment after using it on my mother in law he just put it in the bag, the nurse also did not put down a barrier before setting the nursing bag or the laptop computer down. The solution to the aide's frequent no shows "we could put her back to her county personal care aide service" she's not at that level of care.

This is the kind of care you get when you use a private home care agency, I never had this trouble with the county home care agency when my own parents needed home care and now it's no longer an option