Very happy with the service here. We had a tree fall down thanks to RG&E and they came out to finish cutting the tree down. They did an amazing job and I really appreciate how well they cleaned up after!
Horrible Customer Service.. These guys are terrible. We had them come to check out a tree that needed to be cut down one day,they said they would call us to let us know when they were coming to do the job,we never received a phone call. Instead they just showed up at 7am the next morning! We were sleeping,up all night with a sick baby and they were pounding and pounding on the door! My wife stuff her head out of the top window and they very rudely told her that we needed to move our car for their trucks to get into the yard. She told them that they were being rude and that we were never informed about the 7 am time! The man came back even ruder and even clapped his hands loudly at my wife after she told the man that they needed to set up another time because we were in bed and our baby was sick. Both my wife and myself became involved and had the man call his boss , we overheard him and the boss laughing! Wow and whoa! I mean the guys all looked rough,the guy laughing on the phone with his boss looked unkempt and wore a doo rag, the look went right along with his unsavory personality!! Do I have to rate them even 1 star!? This whole ordeal is real and went as far as the BBB with no resolve of the issue of course.
Beautiful job. Birchcrest Tree & Landscape removed some shrubbery for us and we also had them do some tree trimming in our front and back yards. Everything looked BEAUTIFUL afterwards. They did a phenomenal job cleaning up after themselves and really put their best effort into making our landscaping look nice.
Superb work!. I've used Birchcrest Tree and Landscape 3 times in 5 years! I love them! -R.J.
Great experience!. Birchcrest Tree & Landscaping in Webster New York is truly a top notch company. I was having a party where we needed the backyard in top condition. They came out in a timely fashion to get the job done right for my huge outdoor event! Couldn't have done it with you guys! - Steph C.
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