Brighton >Shopping > Music Lovers
2229 Monroe Ave, Rochester, NY | Directions 1461843.121623 -77.559583
MUSIC LOVERS ...Has new management! – Well, after reading the previous 2 reviews, Im very glad to report that NONE of the old emplyees from 2007 are still here. My name is Jay Lang, one of the new owners/operators of Music Lovers. We are located at 2229 Monroe Ave, between 12 Corners and Rt. 590 in a big white house across from Rochester Linoleum & Carpet. I apologize to any customers who received poor customer service in the past and promise that it will never happen again. We our doing our best to provide Better Customer Service and products that customers need. If we don't have something in stock, we can order it with about a 7 day turnaround or if it is sheet music and available, we can PRINT-ON-DEMAND. Please visit or call me at 585-442-0130 and I will do my best to assist you with you. Thanks, Jay Lang- Music Lovers
Where is it...? – Wish I could have found this place; I set out twice driving along Monroe avenue on two different occasions.
I remember where this store used to be(conveniently located in a plaza) but I gave up trying to cruise, rubber neck. and avoid traffic;must have gone by it 4 times.
Judging from the previous review, didn't miss much.
Unhelpful, Rude, Horrible Customer Service – The title says it all. Would not recommend to anyone.
First off, I had called the store in advance for directions. The young lady who answered gave me very specific directions (and was very pleasant), however no matter how good of directions they were I still could not find the place and passed it twice! When I finally found it I walked in and found 2 gentleman standing there talking both of whom ignored me completely. Didn't greet me, say hello, or anything. One was very short with me when I asked for assistance, only pointing me to the direction of the sheet music. I couldn't find what I needed so I left. By then one of the men had left, and the other didn't so much as utter a word as I left the store. I don't see how they managed to be in business for so long. Went to another store and they were MUCH more helpful and I managed to find what I needed.
Don't waste your time.
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