1694 Penfield Rd, Rochester, NY | Directions 1462543.130733 -77.487973
Mon. - Thu., Sun. 5pm - 10:30pm;Fri. - Sat. 5pm - 11:30pm
Simply the best, great food, great service &great atmosphere – We have visited Michael's many times over the past few years and each time are expectations are exceeded. A few words describe our experience, WELCOMING, FRIENDLY, GRACIOUS, EXCEPTIONAL FOOD, SUPERB SERVICE are a few of those words. We have recommended this restaurant to many of our friends and all who have gone have called and thanked us for telling them about it. While writing this review my mouth waters for their "Bang Bang Shrimp" followed by one of the Chief's excellent creations.
If you like great food, generous cocktails, a relaxed atmosphere provides an extraordinary dining experience then hurry, run, don't walk to Michaels Valley Grill. Oh, don't miss the GREAT Jazz Trio on Thursdays.
Our recent discovery of GREAT food and gracious hosts – our recent second visit, proved our first incredible experience was not a fluke.
As owners of legendary AAA FOUR DIAMOND Inn we search for the best dining experiences when we are away from the Inn.
Our innkeepers raved about Michael's and insisted we try the experience.We were so pleased that we could not stop constantly recommending it to others
I encourage any discerning diners to reserve now for the Michael's experience.
The last two reviews I just read are antithetical to our experience.
John Julie & Erin
AWFUL SERVICE, DISRESPECTFUL – Everyone understands when a restaurant is busy or having an off night...but to be treated with disrespect is unacceptable and very disappointing. Me or my family will never return.
Ran out of food (and wasn't informed until a substitute was brought to the table and we questioned it), food was cold, when we questioned the owner and wife we were given major attitude and disrespect.
If you work in a profession that requires customer service (as I do), you always treat the customer with politeness and respect because you want them to return. From the moment we walked in the door this did not occur and progressively got worse through out our meal. Unacceptable.
Please do not go here.
If you want a cold meal and a hostess with an attitude – Michael's grill is where you should go!
Great food and some great jazz music with vocals on TH, FR, SAT – In a little shopping center in Penfield is Michael's Valley Grill. You can drive by it if you are not looking but find it and go in, eat and enjoy some really good jazz and vocals. Veal Romano, Lemon Torte and Baby Back Ribs are wonderful. Little on the expensive side but worth it.
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