Losing their touch.
We had previously eaten at the Outback on Ridge Road. The first time was a complete disaster, as no one realized we had come in and sat at a booth near the bar. After an ordeal to get the attention of a hostess or waitress we were very dissatisfied with the service. They did comp us a blooming onion when they realized they were at fault. Next time we tried them it was just ok as far as a restaurant experience. Last week, end of April, we were again disappointed with service and cold food. We will not go back. Maybe other locations have better management...hope so.
Australian tchotchkes and brews give this quintessentially American restaurant a distinctive Down Under flavor.. In Short Boomerangs, Aussie flags, kangaroo portraits and faux aboriginal art honor the homeland's wilderness, but Outback delivers a polished version of rusticity with varnished blond-wood booths with matching wainscoting and casually uniformed waitstaff. Besides more than a half-dozen cuts of steak, diners can pick from large-portioned entrees like ribs, chops and shrimp or chicken "on the barbie." The Bloomin' Onion, a large onion dipped in batter and deep-fried, is an appetizer with a following.