4374 Ridge Rd W, Rochester, NY | Directions 1462643.218264 -77.746269
Vanderstyne Toyota Worst dealership – This dealership is the worst dealership in Rochester, they have very awful sales team, I wanted to purchase a new car and trade in old, the transaction lasted two weeks and was told at the last day that they cant make the deal after adjusting trade in value twice. They are not well informed of what they do. Looks like they just went to the street and pull people together no dealership experience and very arrogant team. Best advice, stay away from the dealership! alternatively if you want to experience very bad service just for record then check them out and remember to ask for Jay. I guarantee you he will set the record for you.
Vanderstyne Toyota - Best Dealership Experience! – After going to several dealerships, I ended up purchasing a 2010 Toyota Camry at Vanderstyne Toyota. My salesperson was Lorie Haller. Lorie was very knowledgeable and answered all of my questions. She is not only professional, but personable.
I recently took my Camry in to have the first oil change maintenance done. The service person at the desk was very friendly and helpful. Even though there was no charge for the service (the first 5 are free!), I was treated as if I was their best customer.
BAD,AWFUL AND SUBSTANDARD – cant not express how very Disappointed I am with Vanderstyne Toyota!!! I leased a vehicle through their dealership and it was not what they represented it as. I called them with my concerns of the vehicle they were less than helpful. I have called Toyota corp. and was told that they could get me out of the lease and Jay Vanderstyne refused to take the vehicle back. This dealership has lied, gave me the run around, misrepresented their vehicles and have gone as low as calling me names. I will be contacting my lawyer in this matter and I cant not tell you how upset I am!!!! I WILL NEVER GO BACK TO THIS DEALERSHIP AND I RECOMMEND THAT YOU ALSO STAY AWAY!!!! Unless you also want to be taken for a ride!!!
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